Customer Success Associate

5 days ago


Mumbai Maharashtra, India Hemocean outsourcing Full time

Customer Success Associate Responsibilities
- Being the first point of contact for customers and handle all customer inquiries
- Building relationships with customers and ensuring they are satisfied with the company’s products and services
- Assisting customers with any issues or problems they have
- Answering customer questions and providing information about the company’s products and services
- Making recommendations to customers about the company’s products and services
- Recording customer feedback and suggestions

Customer Success Associate Requirements & Skills
- Excellent communication skills
- Strong customer service skills
- Organization skills and ability to work independently
- Ability to multitask and handle multiple customer inquiries at once
- Patience and ability to stay calm under pressure
- Problem-solving skills
- Ability to upsell and cross-sell products and services

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,086.00 - ₹30,992.72 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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