Current jobs related to Spe-customer Service Hc - Pune Maharashtra - Cognizant

  • Spe-customer Service Hc

    2 hours ago

    Pune, Maharashtra, India Cognizant Full time

    **Job Summary** **Responsibilities** - Provide exceptional customer service by addressing inquiries and resolving issues efficiently. - Collaborate with team members to ensure seamless service delivery and customer satisfaction. - Utilize technical skills to troubleshoot and resolve customer service-related challenges. - Maintain accurate records of...

  • Spe-customer Service Hc

    1 week ago

    Pune, Maharashtra, India Cognizant Full time

    **Job Summary** Join our dynamic team as a Customer Service Specialist where you will play a pivotal role in ensuring exceptional service delivery. With a focus on customer satisfaction you will utilize your skills in customer service and basic workforce management to address inquiries and resolve issues efficiently. This hybrid role offers the flexibility...

  • SPE-Customer Service HC

    1 week ago

    Pune, Maharashtra, India Cognizant Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job SummaryWe are seeking a dedicated Customer Service Specialist with 1 to 3 years of experience to join our team in a hybrid work model. The ideal candidate will excel in providing exceptional customer service and possess technical skills in customer service operations. This role requires working night shifts and focuses on enhancing customer satisfaction...

  • spe/sme

    2 weeks ago

    Pune, Maharashtra, India Orcapod Consulting Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Qualification : BA/B Com/BBA/BBM/M Com/MAShift : US ShiftWork from Office modelJob Location : Pune (Hinjewadi)Open Demand for PE Level : 15Open Demand for SPE/SME : 15TL : 2Share available candidate details with Resume from the below list.Questions for SPE /SME Level :Property and casualty insurancePremium Audit experience is...

  • Pe-customer Service Hc

    2 hours ago

    Pune, Maharashtra, India Cognizant Full time

    **Job Summary** Join our team as a Customer Service Professional where you will play a crucial role in enhancing customer satisfaction and ensuring seamless service delivery. This hybrid role requires you to work night shifts providing support to our clients with a focus on the payer domain. With a minimum of 0 to 1 year of experience you will be...

  • Customer Service Representative(Voice)

    2 hours ago

    Mumbai, Maharashtra, India Mehrwert Infotech Pvt Ltd Full time

    **Spes**: - Voice **Work Mode **Designation**: - CSR **Experience**: - CSR - min 1 year voice Int Exp. **Shifts**: - US Night Shift. **Salary - **CSR - Gross 3 LPA to 4.30 LPA Inhand - 23k to 30 K monthly **Night shift allowance-**350 per day for shifts starting post 5pm **Incentives-**Monthly incentive - 4 % on the fixed salary **Transport -...

  • Customer Service Representative(Voice)

    7 days ago

    Navi Mumbai, Maharashtra, India Mehrwert Infotech Pvt Ltd Full time

    **Spes**: - Voice **Work Mode **Designation**: - CSR **Experience**: - CSR - min 1 year voice Int Exp. **Shifts**: - US Night Shift. **Salary - **CSR - Gross 3 LPA to 4.30 LPA Inhand - 23k to 30 K monthly **Night shift allowance-**350 per day for shifts starting post 5pm **Incentives-**Monthly incentive - 4 % on the fixed salary **Transport -...

  • PE-Customer Service HC

    2 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job SummaryJoin our dynamic team as a Customer Service Professional where you will leverage your skills in UiPath MS Office and Customer Service to enhance our Payer domain operations. This hybrid role offers the opportunity to work night shifts providing support and solutions to our clients. With a focus on delivering exceptional service you will play a...

  • Accounts Receivable

    2 days ago

    Pune, India 2coms Full time

    Abour Clieny :AFortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad...

  • Customer Service Associate

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

Spe-customer Service Hc

3 weeks ago

Pune Maharashtra, India Cognizant Full time

**Job Summary**

Join our dynamic team as a Customer Service Specialist where you will leverage your expertise in UiPath MS Excel and customer service to enhance our payer domain operations. With a hybrid work model and night shifts you will play a crucial role in streamlining processes and improving customer satisfaction. Your contributions will directly impact our companys efficiency and customer relations fostering a positive societal impact.

**Responsibilities**
- Utilize UiPath to automate routine tasks enhancing operational efficiency and accuracy in customer service processes.
- Employ MS Excel to analyze data generate reports and provide insights that drive decision-making and improve service delivery.
- Deliver exceptional customer service by addressing inquiries and resolving issues promptly ensuring customer satisfaction and loyalty.
- Collaborate with cross-functional teams to identify process improvements and implement solutions that enhance the customer experience.
- Monitor and evaluate service metrics to ensure compliance with company standards and identify areas for improvement.
- Develop and maintain comprehensive documentation of processes and procedures to support knowledge sharing and training initiatives.
- Assist in the development and implementation of customer service strategies that align with organizational goals and objectives.
- Provide feedback and recommendations to management on customer service trends and potential areas for enhancement.
- Participate in training sessions to stay updated on industry best practices and emerging technologies in the payer domain.
- Support the integration of new technologies and tools to improve service delivery and operational efficiency.
- Communicate effectively with customers and internal stakeholders to ensure clarity and understanding of service processes.
- Foster a positive work environment by promoting teamwork collaboration and continuous learning.
- Ensure adherence to company policies and procedures maintaining a high standard of professionalism and integrity. Qualifications
- Demonstrate proficiency in UiPath for process automation and efficiency improvements.
- Exhibit advanced skills in MS Excel for data analysis and reporting.
- Possess strong customer service skills with a focus on resolving issues and enhancing customer satisfaction.
- Have experience in the payer domain understanding its unique challenges and opportunities.
- Show ability to work effectively in a hybrid work model and adapt to night shifts.
- Display excellent communication and interpersonal skills for effective collaboration.
- Maintain a proactive approach to problem-solving and process improvement.