Telecaller

7 days ago

Banjara Hills Hyderabad Telangana, India Natural Power Asia Pvt. Ltd. Full time

**ob Description: Telecaller (Female)**

**Company**: Natural Power Pvt. Ltd.

**Location**: Banjara Hills, Hyderabad

**Experience**: 1 - 7+ Years

**Position Type**: Full-time, Work from Office

**Key Responsibilities**:

- **Outbound Calling**: Make a high volume of outbound calls to prospective clients to generate leads, promote products, and schedule appointments.
- **Inbound Calling**: Professionally handle incoming calls from customers, addressing their questions, and providing accurate information about our products and services.
- **Customer Engagement**: Build and maintain positive relationships with customers by actively listening to their needs and providing appropriate solutions.
- **Sales and Lead Generation**: Identify sales opportunities, explain product features and benefits, and persuade customers to take the next step, such as a site visit or a product demo.
- **Data Management**: Accurately record all call details, customer information.
- **Follow-up**: Follow up with potential customers to nurture leads and convert them into sales.

**Required Skills and Qualifications**:

- **Communication Skills**: Excellent verbal communication skills in [mention required languages, e.g., Telugu, Hindi, and basic English] are a must. The ability to speak clearly and persuasively is essential.
- **Active Listening**: The ability to listen carefully to customer needs and respond empathetically and effectively.
- **Problem-Solving**: Strong problem-solving skills to address customer issues and provide suitable solutions.
- **Patience and Resilience**: The ability to stay calm and professional while handling a high volume of calls and dealing with rejections.
- **Time Management**: Good organizational and time management skills to handle multiple tasks and meet targets efficiently.

**Additional Information**:

- **Salary**: Competitive, based on skills, experience, and interview performance, with performance-based incentives and bonuses.
- **Working Hours**: [e.g., 9:30 AM to 6:30 PM, Monday to Saturday].

**Job Types**: Full-time, Permanent

Pay: ₹8,399.33 - ₹23,835.48 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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