Call Center Executive

17 hours ago

Remote, India Qube Health Full time

**Roles & Responsibilities**:

- Request an appointment with a Doctor for a virtual consultation.
- Request an appointment with the Diagnostic facility for themselves and their family members.
- Enquire about their QubeCredit facility (provided by QubeHealth).
- Enquire about their Employer provided, Group Mediclaim Policy (details made available to QubeHealth by that Employer, and displayed within the QubeHealth system).
- Guidance in making the right choice of a hospital or a clinic.
- Emergency assistance of an Ambulance or a Doctor.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.

**Requirements**:
i. High school diploma, general education degree, or equivalent.

ii. Ability to stay calm when customers are stressed or upset.

iii. Comfortable using computers and should have their own device to work out.

iv. Experience working with customer support tools such as HubSpot would be and advantage.

**Job Types**: Full-time, Permanent

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support: 1 year (required)
- tele sales: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: Remote

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