Guest Relations Officer

7 days ago


Pune, India JEHANGIR HOSPITAL Full time

**Responsibilities**
- Responsible for Interacting with customers who come for Wellness packages and tests
- Responsible for ensuring end to end Customer Satisfaction
- Responsible for collecting customer feedback and follow-up post check-up
- Responsible for entering all the relevant information in MIS and presenting reports to the HOD as required
- Responsible for following up with various departments to ensure timely services are provided to all customers
- Additional responsibilities may be assigned as per business requirement

**Qualifications**

Minimum Qualification - Graduate in any discipline

Fluent in English, Marathi and Hindi

Fluent in MS Office

Additional Requirement: Customer Relationship Management course completed would be an added advantage

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)


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