Training Coordinator
3 days ago
The person shall have the designation of **“Learning Experience Specialist”** and shall discharge the duties, which will be in the scope of his/her work.
The person shall be in full time employment of the Company. The normal daily working hours shall be 9 am to 5 pm. However, to accommodate business needs the said hours need to be flexible on a need basis. The hours are flexible to the extent the deliverables agreed are met.
**The job responsibilities shall broadly include**:
**Pre Training Session**
- Act as the first point of contact for all clients and trainers
- Connect with the trainers to check availability of training dates
- Scheduling trainer meeting with client (either on Zoom or Ms teams)
- Sending coordination mails to trainer and client after finalization of dates
- Updating the Training Sheet with all the relevant information
- Coordinating with team for hotel / flight arrangements for trainer
- Sending the feedback link to the trainers
- Managing data for each session
**During the Session**
- You are the “Eyes in the Room” to scroll through the cameras and observe participants and their
- level of engagement.
- Assists with classroom and materials setup
- Provide support to anyone having technical issues
- Be very comfortable with the training platforms (Zoom, Ms teams)
- Handling logistics for the training sessions
**Post Training**
- Generate all reports (both internal and external)
- Review the feedback forms and put into the desired format
- Provide necessary feedback to trainers
- Creating detailed scorecards and comprehensive reports for the sessions
- Send reports and feedback analysis to client
- Send the necessary post session documentation to the right team (materials, certificates, etc)
- Update attendance sheets, photos and feedback
- Work with our external vendors and partners to provide all the necessary documents, materials
- Develop insights from each program as feed forward to the BD and training teams.
**Qualification and Skills**
- Knowledge of how a training program needs to be conducted virtually or in person
- Data management and reporting
- MS Excel and MS PowerPoint intermediate proficiency needed
- Strong interpersonal and communication skills
- Ability to collaborate effectively with diverse teams & clients
- Proven track record in producing training programs, delivering a high learner experience
- Growth-minded individual who is self-driven
- A Bachelor's degree is a must
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
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