Customer Support Executive

2 weeks ago

Vasai Maharashtra, India Riddhi Enterprises Full time

On-time execution of work
- Zero customer complaints
- Effective follow-up for execution and due payment collection

7.

**Responsibilities**:
(*List all the

responsibilities the position

has to perform.

*Specify all the

mandatory as well as

associated

responsibilities)
- Independently manage P.O. related work communication from the

quoting stage to completion with all stake holders.
- Act as a liaison between the team at the office and site, as well as

with Customers, throughout the execution.
- Expected to take the lead during execution and resolve issues with

the support of relevant team members.

8.

Capabilities and

competencies

(*List all the functional

capabilities and

competencies this

positions requires.

*List the behavioral

competencies required)
- Capable of handling customer queries and complaints.
- Strong coordination skills to manage internal and external

stakeholders effectively.
- Problem-solving and multitasking abilities.
- Organizational skills and, including time management, planning,

goal setting, and decision-making.

9.

Experience

(Clearly specify the

minimum and maximum

experience)
- Minimum 3-5 years of experience, preferably in the Signal &
Telecommunication or Railway sector.
- Knowledge of tendering and billing processes.

10.

Qualification

(Mention the educational

qualifications )
- Bachelor's degree in Engineering, Management, or a related field.
- Proficiency in MS Office.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9022010231

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