Rm - Correspondence Banking

**5 - 12 years**:
**MBA/PGDM**:
**WC- Corp banking**:
**8 lkh ~ 12 lkh**:
**Job Name - PA (Business Unit) **:Relationship Manager : Capital, Commodity Market and Banks Group.**

**Job Title **:(Job Name) - Relationship Manager

**Business Unit (PA) **:Capital, Commodity Market and Banks Group.**

**Job Purpose**

The Cooperative Banks /Correspondent Banking Function manages Banking needs across the product spectrum for large Cooperative Banks /Correspondent Bank entities. The primary product lines include Liabilities, Assets as well as Fee or commission-based products.

The role of a Relationship Manager is to build and manage rapport with Cooperative Banks /Correspondent Bank clients and map their requirement with Bank’s products and services so as to ensure optimum customer acquisition, retention and income generation by offering various products and services of the Bank, viz., Assets, Liability, Trade and Cash Management.

**Job Responsibilities(JR) : 6 - 8 Areas
**Actionable (4-6)**

Business Development - Existing client relationship management
- Generate revenue from relationships by offering various products and services of the Bank
- Scoping of existing client base in portfolio in order to identify new opportunities for the Bank on a continuous basis
- Overall responsibility to maintain good relationship in order to become “first point of call” and also achieve the budgeted revenue from the portfolio
- Regular interactions / meetings with clients to identify potential opportunities for the Bank and offer suitable products and services
- Regular joint calling on Clients along with other Product and Service teams of the Bank to ensure Cross-Sell of products and ensure service delivery as well as create multiple touch points for the client to ensure continuity
- Joint calling along with Credit Team to identify new opportunities as well as potential stress indicators for the Bank and maintain overall health of the portfolio
- Periodic visits to Head Office of the Cooperative Banks /Correspondent Banks with dual purpose of business development/Product penetration and credit monitoring/compliance activity follow up.

Business Development - New client acquisition
- Identify and develop potential customers for the Bank
- Acquiring new relationships, including MNCs, by regular follow-up / meetings with target clients and offering them value-add to induce conversions

Product penetration & cross sell
- Generate and identify new opportunities by understanding the client’s needs and cross-sell suitable products

Increase in wallet share
- Increasing Bank’s share in existing products being used by the existing relationship by offering value additions and customizations

Internal processes and Coordination
- Credit appraisal preparation for existing & new Cooperative Banks /Correspondent Banks, for getting the deals sanctioned
- Understanding and analyzing financial statements for deal structuring and credit decisioning
- Credit monitoring and maintenance for overall health of portfolio
- Coordination with various internal stakeholders to ensure service and product delivery to the Clients in a timely manner
- Responsible for housekeeping in terms of periodic internal memos and deferrals

Knowledge Building and Market Intelligence
- Remaining updated on regulations and internal guidelines concerning Cooperative Banks /Correspondent Banking business.
- Sharing of important information / market updates with peers which may impact deal structuring
- Ongoing interaction with Competition and being aware of market practices and competition offerings to Cooperative Banks /Correspondent Banks in order to capture new / emerging opportunities
- Taking initiatives beyond normal work/expectations to aid to the overall target for the team
- Generating ideas for increasing business by offering innovative solutions/products

**Educational Qualifications**
**(examples listed below)**

**Key Skills**(examples listed below)- Graduation: Any
- Good knowledge on various Cooperative Banks /Correspondent Bank banking, trade and treasury products
- Good credit and analytical skills are essential
- Should have excellent relationship skills and prior experience in handling Cooperative Banks /Correspondent Bank customers
- Should be target oriented and willing to take responsibilities
- Excellent communication and presentation skills - with a basic level of sophistication in personal interaction and grooming

Should have a self-starter orientation and confident personality

**Experience Required** **(examples listed below)**
- Minimum experience in years - 1-2 years

**Major Stakeholders**(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)
- **Coopeartive Banks/RRBs/SMB/Payment Banks**:

- **WBO - Various Departments**:

- **Branch Banking**:

- **Regional Heads/BBH /Circle /Cluster Heads/Circle**:

- **Product teams**:

- **Asset teams