Client Acquisition Calling

5 days ago

J P Nagar Bengaluru Karnataka, India Decotales Full time

**Job Title**:
**Client Discovery Associate (Pre-Sales & Lead Qualification)**
Company : Decotales Interior Pvt. Ltd.
- Location: JP Nagar, Bengaluru_
- HR Contact: +91 90352 68990_

**Who Are We Looking For?**
Are you someone who loves talking to people, understands what they truly need, and enjoys connecting the right people to the right solutions? At **Decotales**, we believe every dream home starts with a meaningful conversation. We’re looking for a warm, driven, and curious individual to be the first point of contact for our potential clients.

**Key Responsibilities**:

- **Engage with Raw Leads**: Be the voice of Decotales for those exploring their dream home journey. Call, listen, and understand their interior needs.
- **Qualify Leads with Purpose**: Filter and pass only genuinely interested and relevant leads to the design/sales team.
- **Schedule Appointments Seamlessly**: Whether it’s a virtual call or a visit to our Experience Center, ensure every meeting is aligned and well-prepped.
- **Follow-Up & Nurture**: Stay connected with warm leads, answer queries, and build trust till they’re ready to proceed.
- **Generate New Leads Creatively**: From property portals to Instagram DMs, use every channel to find people who need us.
- **Maintain CRM & Reports**: Keep accurate records of lead stages, follow-up notes, and appointment schedules.
- **Collaborate with Design Consultants**: Ensure a smooth handover of qualified leads for consultations and closures.
- **Be the Reason Clients Choose Us**: Set the tone for their experience with Decotales through empathy, knowledge, and clarity.

**What Makes You the Right Fit?**
- 1-3 years of experience in pre-sales, telecalling, customer support, or lead generation.
- Excellent communication & listening skills - you can connect with anyone, genuinely.
- Comfortable using CRMs, WhatsApp, Google Sheets, and making calls.
- Fast learner, self-driven, and curious about interiors and customer psychology.
- Willing to work in a fast-paced environment where growth is the only direction.

**Why Join Decotales?**
- You’ll be mentored to think beyond a “job”—and see the big picture.
- You’ll help people make one of the most emotional decisions of their lives—designing their home.
- You’ll work with a vibrant team, learn everything about interiors, and grow exponentially.
- Attractive performance-based incentives and recognition.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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