Bakery or Cafe Incharge

7 days ago

Vallakkadavoo Thiruvananthapuram Kerala, India the cake bros Full time

**Key Responsibilities**1. **Operations & Management**
- Open and close the café/bakery according to standard procedures.
- Ensure smooth daily operations and resolve any on-site issues.
- Monitor inventory levels; order supplies and ingredients as needed.
- Coordinate with suppliers and vendors for timely deliveries.

2. **Staff Supervision**
- Schedule, train, and manage staff (baristas, bakers, servers, etc.).
- Maintain high staff morale and address any disciplinary issues.
- Conduct regular performance reviews.

3. **Customer Service**
- Ensure excellent customer experience at all times.
- Handle customer feedback, complaints, and special requests professionally.
- Promote a warm, welcoming environment.

4. **Sales & Reporting**
- Track daily sales and prepare end-of-day financial reports.
- Meet or exceed sales targets and suggest promotional activities.
- Maintain proper cash handling and billing procedures.

5. **Health, Safety & Hygiene**
- Ensure the café/bakery complies with food safety and hygiene regulations.
- Oversee cleanliness and sanitation in all areas (kitchen, service, dining).
- Conduct regular health and safety checks.

**RequirementsEducation & Experience**:

- High school diploma or equivalent (Hospitality/Hotel Management preferred).
- 2-4 years of experience in café/bakery or F&B operations.
- Prior supervisory or team leader experience is highly desirable.

**Skills**:

- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Basic knowledge of POS systems and inventory software.
- Ability to multitask and work under pressure.
- Knowledge of food hygiene standards.

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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