
Telecaller
2 weeks ago
**Responsibilities**:
- Handle customer interactions via inbound and outbound international calls.
- Provide accurate information and solutions to customer queries.
- Maintain high standards of customer service and ensure customer satisfaction.
- Collaborate with team members and adhere to company processes and policies.
- Work in Night shifts, including food accommodation US time zone.
- Continuously update service knowledge to provide accurate information.
- Manage customer complaints and issues efficiently and professionally.
- Maintain detailed records of customer interactions.
- Participate in team meetings and training sessions to improve skills and performance.
- Contribute to team goals and targets to ensure high performance and customer satisfaction.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
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