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7 days ago
**Job Title: Telecaller - ITR Filing Support**
**Location**: Hyderabad, Telangana
**Job Type**: Fixed Term Hire
**Firm Type**: Chartered Accountancy Firm
**Experience**: Freshers / 6 months+ preferred
We are a reputed Chartered Accountancy firm looking for a proactive and well-spoken **Telecaller** to assist our team during the peak **Income Tax Return (ITR) filing season**. The role involves contacting clients, reminding them to submit documents, and assisting with coordination for smooth and timely ITR filings.
**Key Responsibilities**:
- Make outbound calls to existing and potential clients for ITR filing reminders.
- Explain the ITR filing process and assist with basic client queries.
- Coordinate between clients and internal tax filing team for documentation.
- Follow up with clients to collect necessary documents before deadlines.
- Maintain proper call logs and update client status in the system.
- Ensure timely communication and customer satisfaction.
**Requirements**:
- Good communication skills in **Hindi, English** **and Telugu**.
- Polite, confident, and persuasive phone manner.
- Basic understanding of ITR filing is preferred (training will be provided).
- Ability to work under deadlines and handle multiple follow-ups.
- Minimum qualification**:Graduate**.
- Prior telecalling or admin experience in a CA firm or financial services is an advantage.
**Duration**: Till September End (extension possible based on performance)
**Working Days**: Monday to Saturday
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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