Csr - Customer Service Representative

2 days ago

Noida Uttar Pradesh, India DataTrained Education Full time

**About company**

Access to quality learning in emerging technologies has always been a challenge to most of the demographics of the Indian subcontinent.

DataTrained aim is to shorten this curve and make quality professional education accessible to all. We are an ed-tech company with the sole aim of imparting quality programs in emerging technologies like Data Science, Analytics, Big Data, Artificial Intelligence, Machine Learning, Cloud Computing, Development, DevOps, Digital Marketing, Management, Engineering, and many more.

Our programs are well received by professionals across the globe as well as by the students who want to start a promising career in these emerging technologies. Our focus has always been on problem-solving approach guidance to our learners.

We have been ranked the best emerging Edutech company of the year 2020 by Business Mint.
- Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem
- Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Veritas business units as needed.
- Must be good in follow up and interpersonal skills.
- We highly welcoming Fresher to join our company
- Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution.
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively.

**Work Location: NOIDA**

Shift: Fixed Day Shift

**WALK-IN INTERVIEW DETAILS**:
**Interview Venue**:
**Data Trained Education Pvt. Ltd.**

B-2, 4th Floor, Sector-4. Noida. UP.

**Interview Timing: 11 am - 6 pm**

**Contact person-**

**Kritika - 9311568061**

**Alisha - 9311300632**

**Rashmi -8588997917**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- UK shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

  • Customer Service Representative

    5 days ago

    Agra, Uttar Pradesh, India MEDI TRANS CARE PVT LTD Full time

    **CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...

  • Customer Service Representative

    3 days ago

    Noida, Uttar Pradesh, India Crystal Clear Services Pvt.ltd Full time

    Crystal Clear is currently seeking dynamic individuals to join our team for the US Voice Process. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through effective communication and problem-solving skills. Qualifications: Must be comfortable working in Noida, Sector 60 ~Excellent communication...

  • Csr (Customer Service Representative)

    2 weeks ago

    Noida, Uttar Pradesh, India Ebix Payment Services Pvt Ltd Full time

    We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. **Key Responsibilities**: - Handle inbound and outbound customer calls...

  • Customer Service Representative

    5 days ago

    Noida, Uttar Pradesh, India Umanist Staffing Full time

    **Role & Responsibilities**: - Manage **customer support interactions** over calls and digital platforms. - Provide **accurate information** regarding healthcare services. - Handle **customer inquiries** effectively and resolve issues promptly. - Ensure **compliance and quality** during every interaction. - Language proficiency in any regional language (as...

  • Csr - Customer Service Representative

    3 days ago

    Noida, Uttar Pradesh, India Dyneton Full time

    **Job Summary**: **Key Responsibilities**: - **Client Training**: Conduct onboarding and training sessions to educate clients on platform usage, best practices, and strategies to optimize their visibility and sales. - **Membership Renewals**: Proactively follow up with clients for subscription renewals, addressing concerns and offering solutions to ensure...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Dyneton Full time

    **Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...

  • Customer Support Representative

    1 week ago

    Noida, Uttar Pradesh, India EV Software Solutions Private Limited Full time

    About Us: As a leading AI-driven medical startup, we are on a mission to revolutionize the healthcare industry by enhancing diagnostic accuracy through advanced AI technology. Our innovative solutions aim to improve patient care and support healthcare professionals in their daily tasks. We are seeking enthusiastic Customer Support Representatives (CSR) to...

  • Csr (Customer Service Representative)

    1 week ago

    Noida, Uttar Pradesh, India Wedding Alliances Full time

    Job Responsibilities - Connect with clients on a regular basis, maintain their details, process their cases. - Strong follow ups for their accounts - Good communication skills - Computer savvy - Min two years of client dealing experience **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift - Morning...

  • Csr (Customer Service Representative)

    1 week ago

    Noida, Uttar Pradesh, India Rayvti Full time

    Job Location: Noida. Minimum 6 months of exp is mandatory in BPO. Immediate Joiners would be preferred. Key Skills Required: - Should have excellent communication skills. - Should have Good Technical Knowledge on DHCP, DNS, ISP, router, Modem. networking concepts - Should have excellent voice communication skills - English - Good Analytical and...

  • Csr Ngo Representative

    5 days ago

    Noida, Uttar Pradesh, India Thevinayenterprises Full time

    **Experience: Minimum 1-year experience** **Qualification: Any Graduate or social activities related degree** **Roles and Responsibilities**: Responsible for fundraising Responsible for Proposal writing Managing partnership with corporates and NGO’s Secure funding for social initiatives Run effective CSR programs Manage and organize NGO events Meet...