Csr - Customer Service Representative
3 days ago
Job Type: Full - Time
Location: Noida, Sec-62
Job Title - Customer Support Executive
- Outbound Calls
Industry - Gaming
Inhand
- Upto 25K + Incentives + PF
Shift Timings:
- 10:30am - 07:30pm
**Terms**:
- 5 Day Week
- 2 Rotational Week Off
- Training Period - Fixed Saturday & Sunday Off.
Skill set Requirement:
- Customer Retention
- Convincing skills
- Customer satisfaction
- Excellent Communication skills
- Problem-solving abilities.
Job Responsibilities:
- Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.
- Responding Promptly to Customer Inquiries.
- Acknowledging And Resolving Customer Complaints.
- Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
- Communicating And Coordinating with Colleagues as Necessary.
- Good Writing Skills, Can Work on Content If Required
- Help To Do Some Game Related Tests
- Call Back to Top Users
- Other Temporary Tasks
- Ability To Stay Calm When Customers Are Stressed or Upset.
- Comfortable Using Computers.
- Experience Working with Customer Support.
- Contact potential customers to showcase company products or services
Pay: ₹13,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
*Speak with the employer* +91 8967324202
Schedule:
- Day shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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