Customer Support Executive

2 days ago


Tiruchchirappalli, India TECHVATION Full time

Job description

Roles and Responsibilities
- Requirements gathering, managing customer expectations to map requirements to existing solutions and requirements gap analysis requiring further customizations.
- Manage overall project activities from technical point of view
- Responsible for acceptance of development and deployment deliverables that meets customer requirements.
- Agree on validity and priority of testing issue resolution in the triage meeting.
- Responsible for post implementation support activities and timely client acceptance of resolved issues

Qualification: Any Degree

Relevant Experience: 0-1 Year

Key Skills: Presentation Skill, Computer Knowledge, ERP Knowledge, Good Communication Skills, MS Excel Skills

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Telugu (required)
- English (preferred)

**Speak with the employer**
+91 8778098806



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