Customer Care Executive

Key Responsibilities: - Provide detailed information about our products and services. - Assist customers with placing orders and navigating our website. - Address and resolve customer complaints and issues promptly. - Collaborate with other departments to ensure seamless customer service. - Maintain accurate records of customer interactions and...

**Job description: Junior Executive - Customer Care** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of the...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures - Monitoring the work of individual representatives and of the team. handling customer call and about the product detail resolve the customer issue **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 -...

As a tele-caller, you are responsible for converting customer inquiries into business Past experience in calls and tele-calling would be preferred. Multi-Language skills would be an advantage. Tamil is compulsory. Need to come to the office directly for Job. **Location - trichy thillainagar** **CALL Mr-KALANITHI 9629013653** **Job Types**: Full-time,...

Contacting potential clients and creating rapport by networking, cold calling, using referrals etc Appraising the wishes and demands of business or individual customers and selling the suitable protection plans Collect information from clients on their risk profiles in order to offer them the proper solution Prepare reports to shareholders on the success...

As a tele-caller, you are responsible for converting customer inquiries into business Past experience in calls and tele-calling would be preferred. Multi-Language skills would be an advantage. Tamil is compulsory. Need to come to the office directly for Job. **Location - trichy thillainagar** **CONTACT-KALANITHI-9629013653** **Salary**: ₹8,000.00 -...

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns...

Good telephone etiquette and persuasive in nature. - Should be alert and receptive. - Must be very organized professional. - Good computer skill on MS Excel, Word and Power Point. - Graduate in any discipline. - Any training in customer care industry with telephone handling skills. - **EXPERIENCE**: - Minimum 1-2 year(s) of experience in service industry. -...

Handling customer Mobile complaints - Address customer Mobile Phone issues and resolve them in a timely and Efficient manner - Regular Customer follow-up till the customer Handset repair finish - Collecting and analysing customer feedback - Responding to customer reviews **Benefits**: BASIC SALARY 10000/INCENTIVES AVAILABLE WORK TIMING 9.30AM TO 6.45PM