Customer Care Executive
5 days ago
Key Responsibilities:
- Provide detailed information about our products and services.
- Assist customers with placing orders and navigating our website.
- Address and resolve customer complaints and issues promptly.
- Collaborate with other departments to ensure seamless customer service.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their satisfaction.
**Requirements**:
- Proven experience in a customer service role, preferably in the printing industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in using customer service software and tools.
- A customer-focused mindset and a positive attitude.
**Job Types**: Full-time, Permanent
Pay: From ₹13,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer care: 1 year (required)
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
- do you speak kannada or telugu or hindi? (required)
Work Location: In person
**Speak with the employer**
+91 9361806307
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