Email and Chat Process

Roles and ResponsibilityManage and respond to customer inquiries via email and chat.Provide timely and professional solutions to customer complaints and concerns.Collaborate with internal teams to resolve complex issues.Develop and maintain a thorough understanding of our products and services.Identify and escalate potential issues to senior...

This is a customer support role focused on resolving customer inquiries, issues, and complaints through real-time, text-based chat conversations, often requiring multitasking, excellent written communication, and problem-solving skills to maintain high customer satisfaction. **We require at least one year experience in online chat support**. This is **work...

Hiring for Chat process (blended) - Location Mohan estate - Experience 6 months to 2 years in bpo - Fresher with excellent communication - Typing speed 25+ - Excellent communication skills - Face to face interview - Qualification any graduate - Any undergraduate with 6 months of exp in chat process - WhatsApp 8130861446 **Job Types**: Full-time, Regular /...

**Chat Team Leader(24k - 35k)** Overall 4+ years of experience in the Chat/Blended process Minimum 1+ years of experience as a Team Leader is a must in the chat process Excellent Communication Skills - written, verbal and interpersonal Typing Skills minimum 25 WPM with an accuracy of 95%. **Salary**: ₹18,000.00 - ₹30,000.00 per...

Handle customer inquiries and resolve issues via chat, email, and non-voice processes.Provide exceptional customer service and ensure high levels of customer satisfaction.Work effectively in a team Required Candidate profileExcellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving...

*Good communication with experience in bpo industry* *EMAIL PROCESS* *6 days working* *1 rotational off* *SALARY* *Inhand 15800* *CTC 16500* *9 hours shift* *24*7 rotational shifts* *Voice or Non Voice Process experience is mandatory* *One Side Cab in Odd Hours* *Location - MOTI NAGAR* *Only Walk-in Interviews at Moti Nagar* *Batch Date - 6th...

Hiring: International Voice & Chat Process Associates (On-Site)Locations:Viman Nagar & Magarpatta, PuneAre you an experienced BPO professional ready to advance your career? We’re hiring enthusiastic and customer-focused associates for our International Voice & Chat process. This is a work-from-office role in Pune, with shift timings aligned to Australia,...

Hiring: International Voice & Chat Process Associates (On-Site)Locations:Viman Nagar & Magarpatta, PuneAre you an experienced BPO professional ready to advance your career? We’re hiring enthusiastic and customer-focused associates for our International Voice & Chat process. This is a work-from-office role in Pune, with shift timings aligned to Australia,...

Roles and ResponsibilityHandle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries and concerns.Utilize problem-solving skills to address complex customer issues.Collaborate with internal teams to enhance customer experience.Maintain accurate records of customer interactions and...

Chat Support Associate – Chat ProcessLocation: GurugramSalary: ₹25,000 – ₹31,000 CTC/monthOpenings: 25 | Shift: Rotational | Both-side Cab FacilityQualification: Graduate/Undergraduate | Joining: ImmediateJob Description:We are hiring experienced professionals for the Vivint Chat Process. The role involves handling international customer chats,...