Salesforce Architect

4 days ago

Gurugram Haryana, India AlmaMate Info Tech Full time

**Position: Salesforce Architect**

**Location: Gurgaon (4 Days WFO, 1 Day WFH )**

**ODC Environment**

**Role Description**

As a Salesforce Architect with expertise in Experience Cloud, Service Cloud, and Marketing Cloud, you will play a critical role in the design, development, and maintenance of our client’s Salesforce ecosystem. Must have experience in working with globally distributed teams and agile delivery. You will collaborate with cross-functional teams to implement and optimize solutions that enhance customer experiences, streamline operations, and drive business growth.

**Key Responsibilities**:
Salesforce Development: Lead the design and development of customized solutions on the Salesforce platform using Apex, Lightning Components, Visualforce, and other technologies.

Project Management: Experience with estimation and planning and Agile methodologies Experience Cloud: Implement and enhance the Experience Cloud (formerly Community Cloud) to create seamless digital experiences for customers, partners, and employees.

Service Cloud: Design and configure Service Cloud solutions to optimize customer support processes, including case management, knowledge management, and integration with other systems.

Integration: Develop and maintain integrations between Salesforce and other business-critical systems, ensuring data consistency and smooth workflow processes.

Code Review: Perform code reviews to ensure best practices, maintain code quality, and mentor junior developers.

Documentation: Create and maintain technical documentation, including system architecture, design specifications, and release notes.

Technical Support: Provide technical support and troubleshoot issues related to Salesforce implementations.

Stay Current: Stay updated on Salesforce best practices, new features, and industry trends to recommend and implement innovative solutions.

**Technical Skills**
- Knowledge of Salesforce platform administration, configuration, and customization.
- Understanding of Salesforce data model, security model, and sharing rules. Familiarity with Salesforce-related technologies such as Salesforce APIs and web services.
- Lead and manage a team of professionals to achieve organizational goals.
- Provide guidance, support, and mentorship to help employees grow and develop professionally and focus on Career Management.

**Job Types**: Full-time, Permanent

Pay: Up to ₹5,080,477.59 per year

Schedule:

- Day shift

Work Location: In person

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