Salesforce Architect

7 hours ago

Gurugram Haryana, India Asher IT Services Pvt Ltd Full time

**Title**: Salesforce Architect

**Vertical**: Banking

**Location**: Gurugram

**Role Description**

As a Salesforce Architect with expertise in Experience Cloud, Service Cloud, and Marketing Cloud, you will play a critical role in the design, development, and maintenance of our client’s Salesforce ecosystem. Must have experience in working with globally distributed teams and agile delivery. You will collaborate with cross-functional teams to implement and optimize solutions that enhance customer experiences, streamline operations, and drive business growth.

**Key Responsibilities**:
**Salesforce Development**: Lead the design and development of customized solutions on the Salesforce platform using Apex, Lightning Components, Visualforce, and other technologies.

**Project Management**: Experience with estimation and planning and Agile methodologies
**Experience Cloud**: Implement and enhance the Experience Cloud (formerly Community Cloud) to create seamless digital experiences for customers, partners, and employees.
**Service Cloud**: Design and configure Service Cloud solutions to optimize customer support processes, including case management, knowledge management, and integration with other systems.

**Integration**: Develop and maintain integrations between Salesforce and other business-critical systems, ensuring data consistency and smooth workflow processes.
**Code Review**: Perform code reviews to ensure best practices, maintain code quality, and mentor junior developers.

**Documentation**: Create and maintain technical documentation, including system architecture, design specifications, and release notes.

**Technical Support**: Provide technical support and troubleshoot issues related to Salesforce implementations.
**Stay Current**: Stay updated on Salesforce best practices, new features, and industry trends to recommend and implement innovative solutions.

**Technical Skills**
- Knowledge of Salesforce platform administration, configuration, and customization.
- Understanding of Salesforce data model, security model, and sharing rules.
- Familiarity with Salesforce-related technologies such as Salesforce APIs and web services.
- Lead and manage a team of professionals to achieve organizational goals.
- Provide guidance, support, and mentorship to help employees grow and develop professionally and focus on Career Management.

**Qualifications**
- 12-17 years of work experience in relevant field
- B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Thanks & Regards

**HR**

**Client Relations & Delivery Manager**

Pay: ₹200,000.00 - ₹450,000.00 per month

**Experience**:

- Salesforce Sales Cloud: 5 years (preferred)
- Salesforce Marketing Cloud: 5 years (preferred)
- Salesforce Service Cloud: 5 years (preferred)
- Salesforce Experience Cloud: 5 years (preferred)
- Salesforce Architect: 3 years (preferred)

**Location**:

- Gurugram, Haryana (preferred)

Work Location: In person

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