Customer Support Executive

1 week ago

Rajkot Gujarat, India Zobone International Outsourcing Pvt. Ltd. Full time

**Job description**:
We are looking for a UK Customer Service Representative and team member who

has the ability to carry out multitasking work on the UK based property management

Process.He / She will be responsible to coordinate with the local team as well as

highly organized and should be capable of managing priority tasks within the

workload.

**Responsibilities and Duties**:

- Update appointment sheet... to ascertain that the property manager has completed
- the sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and
- commercial department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on a daily basis
- He/she may work as buffer staff on the project for the first few months to train him/
- her for 360-degree processes across the project and then will be placed on the
- vacancy on the project. He / She should be ready to work dynamically. - Effectively
- resolve discrepancies and complaints of Landlords and Tenants related to
- Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities,
- etc. - Must be Fluent in English.
- international process is preferred however freshers with dynamic talent with
- excellent communication skills are welcomed as well.

**Job Timings**: Mon
- Fri - 1 PM to 10:30 PM 9Afternoon Shift)

**Schedule**:UK shift

**Job Type**:Full-time, Permanent

**Salary**:₹20,000.00 - ₹30,000.00 per month

**Ability to commute/relocate**:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work

(required)

**Language**:Fluent English (mandatory)

**Education**: Bachelor's (preferred)

**Experience**:
Technical support: 6 months (preferred)

Total work: 6 months (required)

Customer service: 6 months (preferred)

Relevant experience is preferred, particularly with a background in working with BPO companies and calling international clients.

**Work Location: In person**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Application Question(s):

- Do you have an experience working with international companies ? or international calling ?
- Do you speak fluent english ?

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8200535096

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