Customer Success Associate

3 days ago

Thiruvananthapuram, India Picky Assist Inc Full time

**About Us**

**Responsibilities**:
As a Customer Success Associate, your primary responsibilities include:

- Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent.
- Demonstrating an eagerness to learn new technologies and leverage this knowledge to suggest better solutions to customers, enhancing their product experience.
- Providing exceptional after-sales support through remote troubleshooting, chat assistance, and online meetings. You will be expected to resolve customer issues effectively and efficiently.
- Using your basic understanding of software functionalities to ensure smooth customer experiences.
- Utilizing your excellent command of the English language and strong analytic skills to resolve complex customer queries and deliver high-quality service.

**Skills and Qualifications**:

- Experience in a customer support role, ideally in the software industry, fresher can also apply
- Basic understanding of how software works.
- **Strong command of the English language, both written and spoken.**:

- Excellent analytic and problem-solving skills.
- Proactive learner with the ability to quickly grasp new technologies.

**Work Timings, Job Location & Salary**
- 10 am to 6 pm - Monday to Saturday
- Office Location : Trivandrum, Kerala, Jagathy
- Monthly take home salary **Rs 15,000 to Rs 30,000** depends on your work experience and interview output

**What We Offer**:
Our company provides a positive working environment with opportunities for personal and professional growth. We guarantee a future-proof job and a commitment to annual salary increments based on performance. We believe in recognizing the hard work of our employees and offer numerous opportunities for career progression.

If you are passionate about customer service and technology and want to be part of a team that strives for excellence, we would love to hear from you.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Your current salary and expecting take home salary per month?
- Do you have any notice period? if yes then please specify the notice period
- Please give your current location and if you are not from Trivandrum City then your willingness to relocate to Trivandrum, Jagathy at your own cost?
- Enter the Job Code

**Experience**:

- total work: 1 year (preferred)

  • Customer Success Executive

    2 days ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...

  • Customer Success Executive

    1 day ago

    Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    **Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...

  • Customer Success Intern

    3 days ago

    Thiruvananthapuram, India Moonhive Private Limited Full time

    **Customer Success Intern** **Responsibilities**: - Provide excellent customer service by answering customer questions and concerns. - Troubleshoot technical issues and resolve them promptly. - Escalate complex issues to senior team members when necessary. - Assist in the onboarding of new customers by providing product demonstrations and training. -...

  • Customer Success Executive

    5 days ago

    Thiruvananthapuram, Kerala, India EINSATZ Technologies Full time

    **Position**: Customer Success Executive **No. of Openings**:2 **Experience**: 1-2 years experience in Customer Success / Client Relationship / Voice process **Joining**: Immediate joiners preferred. **Preference**: Strong communication skills in English. Must be ready to relocate to Trivandrum **Requirements**: - Strong written and verbal communication...

  • Customer Service Associate

    2 days ago

    Thiruvananthapuram, India CII - Model Career Centre Full time

    Greetings from CII-MCC We are looking for Customer service associate. Job role - Handling the customers queries and complaints and resolving the issues. - Gathering and researching information; assembling and forwarding information. **Salary : 20-30k** **Qualification : Any Degree** **Experience : Fresher / Experienced.** **Salary**: ₹20,000.00 -...

  • Successful Business Development Associate

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeClientSuccess Full time ₹ 45,00,000 - ₹ 85,00,000

    Job OverviewThe role of Client Success Executive is pivotal in driving business growth through strategic partnerships.A successful candidate will possess exceptional communication and interpersonal skills, along with a high level of motivation and willingness to learn. Strong organizational and time management skills are also essential for this...

  • Customer Service Associate

    23 hours ago

    Thiruvananthapuram, Kerala, India beBeeCareer Full time ₹ 18,90,000 - ₹ 22,55,000

    Job OverviewWe are seeking a highly skilled professional to join our dynamic team as a Customer Service Associate.The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Serving as the first point of contact for internal and...

  • Dedicated Customer Support Associate

    3 days ago

    Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 24,00,000 - ₹ 48,00,000

    Our company is committed to delivering exceptional customer experiences through innovative solutions and proactive support.We're seeking a dedicated Customer Support Associate to join our team and contribute to our mission of building long-term relationships with clients.The ideal candidate will have excellent communication and problem-solving skills, with...

  • IT Sales Associate

    2 weeks ago

    Thiruvananthapuram, Kerala, India NeoITO Full time

    We are seeking a motivated and dynamic Sales Executive to join our team. The ideal candidate will be a go-getter with a passion for sales and technology. As a Sales Associate at Neoito, you will play a crucial role in driving our sales efforts, building strong relationships with clients, and contributing to the overall growth and success of the company. If...

  • Sales Associate

    6 days ago

    Thiruvananthapuram, India INSOIL PRIVATE LIMITED Full time

    sales associate responsibilities: - Engaging with customers - highlighting promotions - Responding to customer inquiries - visual merchandising - managing inventory - carrying out transactions and guiding customers through the buying process **Salary**: ₹8,000.00 - ₹10,000.00 per month