Customer Success Executive

2 days ago

Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time ₹ 15,000 - ₹ 2,50,000 per year

MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is crucial for this role.

Major Responsibilities:

  • Respond promptly and professionally to customer inquiries and requests through social media chats, emails, and other non-voice communication channels.
  • Address customer concerns, complaints, and issues with empathy and efficiency, striving for a positive resolution.
  • Maintain accurate and detailed records of customer interactions and resolutions.
  • Collaborate with team members and other departments to provide solutions to customer queries.
  • Adhere to established response time and quality metrics to ensure customer satisfaction.

Requirements:

  • High school diploma or equivalent; associate or bachelor's degree
  • Strong communication skills in English and Hindi
  • Proven experience in a customer service role will be an advantage.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a team-oriented environment.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

  • Customer Success Associate

    1 week ago

    Thiruvananthapuram, Kerala, India Nair Systems Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Summary:We're seeking a highly motivated and results-driven Business Development Executive to join our IT staffing and recruiting team. The successful candidate will be responsible for generating new business leads, building relationships with customers, and driving sales growth by providing top IT talent to clients.Key Responsibilities:Prospecting and...

  • Customer Success

    1 week ago

    Thiruvananthapuram, Kerala, India Hyreo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Engage with users via calls, meet call targets, log outcomes, follow up on queries, collaborate on escalations, ensure high satisfaction, and maintain data integrity. Daily workload ~34 hrs.Flexi workingWork from home

  • Customer Relation Executive

    4 days ago

    Thiruvananthapuram, Kerala, India BSPioneer Vehicles and Services Pvt Ltd Full time ₹ 96,000 - ₹ 1,20,000 per year

    Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.Monitor customer feedback regularly and identify areas of improvement in our products and services.Stay updated about industry...

  • Customer Care Executive

    1 day ago

    Thiruvananthapuram, Kerala, India MYDESIGNATION Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for a detail-oriented and proactiveCustomer Care Support Executive (Non-Voice Process)to join our team. The ideal candidate will be responsible for handling customer queries through chat and email support, ensuring timely and accurate responses, and maintaining a high standard of customer satisfaction.Key ResponsibilitiesHandle customer...

  • Customer Relation Executive

    1 day ago

    Thiruvananthapuram, Kerala, India Richfield Financial Service Private Limited Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    Job description· Looking For Customer Service ExecutiveLocation - Trivandrum, Chalai· Leadership and Organizational skills· Business growth and salesJob Types: Full-time, PermanentPay: ₹10, ₹20,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person

  • Customer Relationship Executive

    7 days ago

    Thiruvananthapuram, Kerala, India 360Degreesims Pvt ltd Full time ₹ 1,60,000 - ₹ 1,92,000 per year

    We are seeking a proactive and customer focused CR Executive to join our teamThe ideal candidate will be responsible for managing client interactions, ensuring excellent service at every touchpoint.Job Type: Full-timePay: ₹12, ₹16,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementPaid sick timeLanguage:English (Preferred)Work...

  • Customer Relations Executive

    1 day ago

    Thiruvananthapuram, Kerala, India COSMETIQ HOSPITAL Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    COSMETIQ HOSPITAL is hiring motivated and friendly individuals for the position of Customer Relations Executive / Telecaller at our Trivandrum branch.If you enjoy speaking with people, have a pleasant attitude, and want to be part of a fast-growing aesthetic healthcare brand, we'd love to meet youResponsibilities:Make outbound calls to prospective and...

  • Customer Service Executive

    3 days ago

    Thiruvananthapuram, Kerala, India Dktargets Full time ₹ 3,01,20,000 - ₹ 3,45,60,000 per year

    GreetingsCurrently we have few open positions for Service Executive at Trivandrum, Kollam, Kochi, Alappuzha, Kannur, Malappuram, Kozhikode, Aluva.Eligibility criteria :Candidate should have Minimum 2 years of experience in Customer Service/Data Processing\Data Entry.Required Qualification - BA, B.Com, B.Sc., BBA, BBM, BCA .Good communication and...

  • Customer Care Executive

    3 weeks ago

    Thiruvananthapuram, Kerala, India MYSK BEAUTY PRIVATE LIMITED Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels including phone,...

  • Customer Care Executive

    3 days ago

    Thiruvananthapuram, Kerala, India Kingster Education Full time ₹ 1,72,800 - ₹ 2,16,000 per year

    Qualification: Any graduation.Job Requirements: Good communication skill both in English & Hindi and basic knowledge in computer is required. Should be able to work in office at Paruthipara, Trivandrum office.Job Description:Contact working professionals and understand their skill set/educational qualification that is essential for their professional career...