Customer Service International Process
6 days ago
About us:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
Job Description for a Canadian Soft Process
**Responsibilities**:
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
- Should have previous experience in Renewals and upselling
**Requirements**:
- HSC/Graduate Fresher
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
Shift Timings: International
2 rotational week off
Job Location: Bhayander (West), Mumbai
**Job Type**: Full Time
ixamBee hiring on behalf of Epicenter
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Night shift
Application Question(s):
- How much would you rate your communication skills on a scale of 10?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 29/08/2024
-
International Customer Service
2 days ago
Mumbai, Maharashtra, India Pretty Child Full timeInternational Customer Service (Voice Process) Experience - 0-4 yrs Skills - Excellent Communication, active listening, problem solving Job Location - Mumbai Salary - 50000/- min - 400000/- max Description **Responsibilities**: - Assisting customers with product inquiries and complaints - Providing information about products and services - Handling...
-
Customer Service(International Voice Process)
2 weeks ago
Mumbai, Maharashtra, India Apex One Full timeJob Title: Customer Service Executive - International Voice Process Location: Mumbai all areas Employment Type: Permanent Experience Required: 2 Months to 2 Years Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts **Job Description**: Key Responsibilities: - Handle inbound and outbound calls from international customers. - Address...
-
Inbound Voice Process
4 days ago
Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time**Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...
-
Customer Service- International Process
2 weeks ago
Mumbai, India Tech Mahindra Full time**Tech Mahindra Business Services**: - Malad, Mumbai has an opportunity for Aus Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. - Ex - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary Offered +...
-
International Customer Service Voice Process
2 weeks ago
Bhayandar, Mumbai, Maharashtra, India Careerism Consultant Full time_**Hiring for International Customer Service Voice Process.**_ **Note**: - _English communication should be excellent. (Fluency in English is Must)_ - _Onpaper experience mandatory._ - _Should be comfortable traveling to Bhayander._ - _Should be comfortable with the salary mentioned._ - _Should be comfortable for rotational shifts and rotational 2...
-
International Voice Process
2 weeks ago
Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time**Process - International Voice** **Profile - Customer Support** **Qualification - Graduate Freshers/ HSC + 6 months in customer service( International Process)** **Must have Fluent Communication Skill in English.** **Shift - Night Shift, Rotational Shift 24/7, 2 rotational off.** **Cab facility provided.** **Salary Range - 23K - 35K ( as per...
-
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring for International Voice Process (Customer Support) in Tech Mahindra Ltd** Job Title: Customer Service Executive - International Voice Process Location: Malad, Mumbai Shift: Night/Rotational shifts Summary: Join our international voice support team to handle customer queries via phone, deliver excellent service, and ensure customer satisfaction....
-
Customer Service Representative
6 hours ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Bpo Customer Service
2 weeks ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...
-
Customer Service International Process
6 days ago
Sakinaka, Mumbai, Maharashtra, India ixamBee Full timeAbout us: Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build...