International Customer Service
2 days ago
International Customer Service (Voice Process)
Experience - 0-4 yrs
Skills - Excellent Communication, active listening, problem solving
Job Location - Mumbai
Salary - 50000/- min - 400000/- max
Description
**Responsibilities**:
- Assisting customers with product inquiries and complaints
- Providing information about products and services
- Handling customer complaints, resolving complaints where possible, and escalating complaints to the appropriate department when necessary
- Maintaining a high level of professionalism and customer service at all times
- Meeting or exceeding performance targets
- Working collaboratively with team members to achieve goals
Skills and Qualifications
- Excellent communication skills, both verbal and written
- Ability to speak fluent English
- Experience in international voice process is preferred
- Strong problem-solving skills
- Ability to multitask and work under pressure
- Good organizational skills
- Ability to work independently and as part of a team
- Good computer skills, including proficiency in Microsoft Office
- Ability to work flexible hours, including evenings and weekends
Pay: ₹50,000.00 - ₹250,000.00 per month
Schedule:
- Night shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
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