International Customer Service

2 days ago


Mumbai Maharashtra, India Pretty Child Full time

International Customer Service (Voice Process)

Experience - 0-4 yrs

Skills - Excellent Communication, active listening, problem solving

Job Location - Mumbai

Salary - 50000/- min - 400000/- max

Description

**Responsibilities**:

- Assisting customers with product inquiries and complaints
- Providing information about products and services
- Handling customer complaints, resolving complaints where possible, and escalating complaints to the appropriate department when necessary
- Maintaining a high level of professionalism and customer service at all times
- Meeting or exceeding performance targets
- Working collaboratively with team members to achieve goals

Skills and Qualifications
- Excellent communication skills, both verbal and written
- Ability to speak fluent English
- Experience in international voice process is preferred
- Strong problem-solving skills
- Ability to multitask and work under pressure
- Good organizational skills
- Ability to work independently and as part of a team
- Good computer skills, including proficiency in Microsoft Office
- Ability to work flexible hours, including evenings and weekends

Pay: ₹50,000.00 - ₹250,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person



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