Ecommerce Operations Executive

2 weeks ago

Bengaluru District Karnataka, India CrossBeats Full time

**Job Summary**
**CrossBeats**:

- develops and sells small electronics worldwide (the main markets are the UK and India).
We are in the process of launching new products on the market.Our goal is to create globally recognized brands.At the moment we are focused on building an outstanding, strong team of professionals, where smart, cheerful people work with serious intentions to build a career. With us you will conquer any peak, since we have unlimited potential

**Responsibilities and Duties**
**Responsibilities and Duties**
**Key Responsibilities**:

- Order Processing to Order dispatching to the Customer.
- Responsible for ongoing maintenance support and day-to-day updates of inventory, site merchandising, product details and support with new launches
- Provide ongoing reporting for inventory metrics, market analysis and operations best practices
- Support liaison with communication needs across departments
- Point of contact for queries about online orders, item set-up, and data collection.
- Manage all Online Portal like (Flipkart, Amazon, Sanpdeal, Etc.)
- Prepare reports on weekly/monthly basis and submit to Managements
- Communicating with Logistics partners and arranging shipments
- Supervising product packaging and order shipping
- Responsible for making consignments and follow up till dispatched.
- Handling products related queries and customer feedbacks
- Responsible for follow up from start till dispatch and making sure for timely delivery of consignments
- Check and verify returns and file claims for damaged products
- Manage warehouse staff and delegate work to them.
- **Required Experience and Qualifications**:

- Bachelor's degree in operations, business, or other related field
- 1-2 years of hands-on e-commerce, and/or operations experience
- Team player with strong communication and organizational skills and a strong attention to detail
- Pro-active problem-solver with the ability to plan, prioritize, and manage multiple projects in a fast-paced environment with strict deadlines
- Highly proficient in Microsoft Excel
- Proven track record of creating positive impact on all aspects of the business
- Perform other duties as required

Pay: ₹20,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Order Processing: 1 year (required)
- E-Commerce: 1 year (required)

**Language**:

- English (required)

**Location**:

- Bengaluru District, Karnataka (required)

Work Location: In person

Expected Start Date: 01/03/2025

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