Guest Relation Executive
2 weeks ago
Key Responsibilities:
- Greet and welcome patients, visitors, and guests warmly at the hospital reception and waiting areas.
- Assist patients and families by addressing queries, providing information, and guiding them through hospital facilities and processes.
- Communicate clearly and effectively.
- Coordinate with clinical and administrative departments to facilitate smooth patient admissions, discharge, and appointments.
- Handle patient feedback and complaints professionally, escalating issues when necessary.
- Maintain accurate records of visitor logs and patient interactions.
- Support hospital events and initiatives aimed at improving patient experience and engagement.
Required Qualifications & Skills:
- Minimum educational qualification: Bachelor’s / Master degree preferred.
- 1 to 3 years of experience in guest relations, front desk, or customer service roles (healthcare experience preferred).
- Excellent interpersonal and communication skills.
- Basic computer skills for documentation and communication.
- Immediate joiner Preferred
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
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