Guest Relations Executive

Guest Relations Executives play a crucial role in hospitality and entertainment businesses. They’re responsible for providing superior customer service, addressing customer complaints, and enhancing guests’ experiences. They have the following duties and responsibilities: - Manage and update customer records to improve future customer service...

Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are...

**Company Description** Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can...

**Additional Information** **Job Number**25137793 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

Greeting from Heritage Madurai ! "Heritage Madurai" rings with historic charm that echoes in every hallway and every room. Lounge by the Olympic-sized temple tank pool, or luxuriate in a plunge pool in your own private villa. - Act as the first point of contact for guest information - Address and document guest concerns in the database - Achieve amicable...

WE Little is a women-only organization **Responsibilities** - Help prepare welcome folders with collateral - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with patients - Offer assistance with certain tasks - Address customer complaints and escalate when needed - Record information in...

Job Description Description The Guest Relations Associate is responsible for providing exceptional service to guests before, during, and after their stay. This role requires a proactive approach to guest engagement, ensuring that all guest needs are met and that any issues are resolved efficiently. Responsibilities - Greet and assist guests with check-in and...

Greet guests when they enter the hotel, provide information about the hotel, help guests to make travel arrangements and address customer complaints. Bachelor degree in Hotel management with Minimum 2 years experience in Guest Service/ Front Office Good Communication and Interpersonal skills Schedule: - Day shift Ability to commute/relocate: -...

Responsibilities:Welcome guests during check-in and give a fond farewell to guests while checkout.Handling guest complaints and concerns in an efficient and timely manner.Overseeing VIP guests, arrivals and departures.Coordinating and multi-tasking job duties in a busy environment.Should possess detailed information about the Hotel, city as well as the...

Qualification-Any degree Age limit-25 to 40 Language - English(Fluent) and Tamil Experience-5 to 6 years Guest relation Experience -2 to 3 year **Role and Responsibilities** **Welcoming Patient in a friendly and professional way.** **Addressing and escalating Patient complaints.** **Providing information about facilities, and other...