
Guest Relations Executive
1 day ago
**Job Summary**:
The Guest Relations Executive (GRE) will be the primary point of contact for guests, ensuring they have a welcoming and comfortable experience. This role requires excellent communication skills, a proactive attitude, and a strong customer service focus. The GRE is responsible for assisting guests, handling requests, and resolving any issues promptly to enhance the overall guest experience.
**Key Responsibilities**:
- Welcome guests warmly, provide information on facilities and services, and assist with check-in and check-out procedures.
- Provide information about site information and are responsible for assisting guests.
- Maintain and update records, prepare reports, and handle billing inquiries in collaboration with the front office.
- Friendly, approachable, and dedicated to providing excellent guest service.
- Strong attention to detail to ensure all guest requests are met to the highest standard.
**Qualifications**:
- **Education**: Bachelor’s degree in Hospitality, Business, or a related field (preferred).
- **Experience**: Fresher’s or 1-2 years in guest relations, front office, or a similar role in the hospitality industry.
- **Skills**: Strong interpersonal and communication skills, proficiency in MS Office, problem-solving abilities, and fluency in English, Tamil and other languages preferable.
**Benefits**:
- Salary for freshers 19800 CTC - 16000 Take home
- Health insurance and other benefits
- Training and career development opportunities
- Employee discounts and perks
**Walk-in Interview**: Monday - Saturday - 10:00 AM to 4:00 PM
**Venue**: G Square Housing, 1st Floor, Caledon Square - Pricol, #348, PSG Krishnammal Bus Stop, Peelamedu, Coimbatore - 641004.
For More Details, Contact: Charles HR: 9962746002
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9962746002
Expected Start Date: 18/11/2024
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