Csa (Customer Service Associate)

4 days ago

Warje Pune Maharashtra, India TechMash Worldwide Full time

A Customer Service Associate (CSA) is responsible for providing support and assistance to customers in various industries and sectors. Their primary role is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing helpful information. The job description for a CSA may vary depending on the specific company or industry, but here are some common responsibilities and qualifications:
**Responsibilities**:
**1 Customer Support**

**2 Problem Resolution**

**3 Order Processing**

**4 Product Knowledge**:
**5 Complaint Handling**:
**6 Documentation and Record-Keeping**

**7 Collaboration**

**8 Customer Feedback**

**Qualifications**:
**1Excellent Communication Skills**

**2Empathy and Patience**

**3Problem-Solving Skills**

**4Product/Service Knowledge.**

**5Multitasking and Time Management**

**6Computer Proficiency**

**7Team Player**

**8Adaptability**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹33,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Warje, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- CSA (Customer Service Associate): 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 7776800778

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