Trainer (Uk Shift)
5 days ago
Acquire a thorough understanding of our products and training programs, and our client base.
- Closely work with the Training team (based in UK) and ensure seamless operations and processes.
- Ensure comprehensive, effective and engaging delivery of virtual / remote training sessions in a professional manner.
- Assist our Training team in formulating and designing training plans and programs, where necessary.
- Adapt training delivery methods to accommodate different learning styles.
- Manage multiple customer training and onboarding projects simultaneously.
- Develop a solid understanding and oversee the running of our e-learning platform, ensuring it is consistently updated with the latest software features and training modules and content.
- Design and implement Training assessments for clients to complete; analyse the results and share the feedback to the Training team.
- Interpret client feedback and implement improvements to training programs.
- Collaborate with the internal stakeholders to customise any training content based on the clients’ needs and requirements.
- Provide guidance and technical support to clients as they integrate with our products and training sessions.
- Coordinate with technical support teams to address client issues and provide additional technical training when necessary.
- Maintain accurate records of training activities, attendance, and assessment results.
- Generate reports on training effectiveness, participant performance, and other relevant metrics.
Pay: ₹40,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
- Evening shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Trainings: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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