Front Office Supervisor

2 weeks ago

Panchkula, India We Excel Software Pvt. Ltd. Full time

**Job Description: Front Office Supervisor**

**Location**: Panchkula, India

**Experience**: 1+ years in a similar role

**Key Responsibilities**:

- Supervise the daily operations of the front desk and ensure smooth operation of check-in, check-out, and other front office procedures.
- Monitor and evaluate front desk procedures, including reservations, guest services, and cashier transactions.
- Resolve guest issues and complaints promptly and professionally.
- Maintain a clean and organized work area and ensure a welcoming atmosphere for guests.
- Coordinate with other departments to ensure seamless communication and guest service delivery.
- Oversee the handling of payments, invoices, and other financial transactions accurately.
- Assist in preparing reports and budgets as needed.

**Skills and Qualifications**:

- Minimum 1 year of experience in a supervisory role within a hotel or hospitality environment.
- Strong leadership and interpersonal skills.
- Excellent communication skills, both verbal and written.
- Proficient in MS Office.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and problem-solving skills.
- Diploma or degree in Hospitality Management or a related field preferred.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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