CRM Executive

6 days ago


Bengaluru Karnataka, India Pay Asia Management Pvt Ltd Full time

Key Responsibilities:
Welcome Kits for Pan India Projects:

- Oversee the preparation and timely distribution of welcome kits to customers for all Pan India

projects.
- Ensure the kits are aligned with company standards and provide necessary information to

customers.

Collection & Registration of Bangalore Projects:

- Responsible for the collection and registration of customer details for all projects in

Bangalore.
- Ensure proper documentation and data entry in the Sales Force.

Bank Documents Preparation for Bangalore Projects:

- Prepare and verify the necessary bank documents for all Bangalore-based projects.
- Work closely with the finance department to ensure correct documentation and timely

submission.

Coordination with Banker for Payouts:

- Coordinate with the banker to log in cases through the Connector Code for all projects.
- Ensure that payouts are processed monthly for all Pan India projects, and monitor for

discrepancies.

Mail Communication with Customers for All Pan India Projects:

- Manage communication with customers regarding project updates, inquiries, and concerns.

projects.

Cancellation & Refund Process for Pan India Projects:

- Handle cancellations and process refunds for customers across all Pan India projects.
- Ensure compliance with company policies and maintain proper records of all cancellations

and refunds.

Document Scanning & Uploading in SF for Pan India Projects:

- Scan and upload relevant project documents into Salesforce (SF) for all Pan India projects.
- Ensure all documents are accurately categorized and stored for easy access and future

reference.

Required Qualifications & Experience:

- Education: Graduation/Post Graduation or equivalent qualification from a reputed institution
- Experience: Minimum 3-4years in CRM
- Preferred Industry: Real Estate / Construction / Property Consultancy
- Technical Skills: Strong Communication, Knowledge on Sales Force, Documentations,

Customer Communication, Proactive approach.

Pay: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person


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