Restaurant Captain

2 weeks ago


Gurugram Haryana, India Fraterniti foods pvt ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Welcome guests, take orders, and ensure seamless service throughout their dining experience.
- Supervise and support wait staff, ensuring adherence to service standards.
- Coordinate with the kitchen and bar for timely and accurate delivery of orders.
- Handle guest queries, feedback, and complaints professionally.
- Assign tables, manage reservations, and ensure smooth table turnover.
- Monitor cleanliness and presentation of the restaurant and team members.
- Upsell menu items, specials, and beverages to boost revenue.
- Assist in training and mentoring junior service staff.
- Maintain records of daily operations and report any issues to the Restaurant Manager.

**Requirements**:

- 2-3 years of experience in a similar role in hotels or restaurants.
- Strong knowledge of F&B service operations.
- Excellent communication and customer service skills.
- Leadership and teamwork abilities.
- Flexible to work in shifts, weekends, and holidays.
- Degree or diploma in Hotel Management or F&B preferred.

**Benefits**:

- Competitive salary + service charge/incentives
- Meals on duty
- Uniform and laundry service
- Accommodation (if applicable)
- Training and growth opportunities

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Restaurant: 3 years (required)

Work Location: In person


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