Client Delight Executive

3 days ago

HITEC City Hyderabad Telangana, India Savart (Svobodha Infinity Investment Advisors Pvt. Ltd) Full time

**Client Delight Executive**

Experience: 1-5 years

Location**:Hyderabad

**Job Type**: Full
- Time

Mode of Work: Work from Office

**Core Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside - out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Relevant understanding of capital market is preferred.

**Skills**
- Experience working with customer support.
- Minimum 4 years of experience in customer service roles in finance or e-commerce
- Experience in Portfolio Management

**About Company**:

- Savart is a global investment advisory and technology company that helps investors build long-term wealth enabling them to fulfil their goals, aspirations, and passions. Our automated AI & ML-based investment research platform (Apart) helps us select investments that provide superior returns for our clients.
- Savart's philosophy is to invest for outperformance in the long-term standing as an oasis of sanity in the rush towards trading and get-rich-quick schemes. In recent years, Savart portfolios have posted impressive returns while respecting our investors' preferences whether it is ESG, Sharia, Jain, Hindu, or Socially responsible investing.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,677.60 - ₹70,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you willing to join immediately ?
- Do you have working experience on "Portfolio Management System" ?
- How many of experience do you have in Client handling ?

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7386333751

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