Client Delight Executive

1 week ago

HITEC City Hyderabad Telangana, India Savart (Svobodha Infinity Investment Advisors Pvt. Ltd) Full time

**Client Delight Executive** Experience: 1-5 years Location**:Hyderabad **Job Type**: Full - Time Mode of Work: Work from Office **Core Responsibilities** - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside - out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer support. - Relevant understanding of capital market is preferred. **Skills** - Experience working with customer support. - Minimum 4 years of experience in customer service roles in finance or e-commerce - Experience in Portfolio Management **About Company**: - Savart is a global investment advisory and technology company that helps investors build long-term wealth enabling them to fulfil their goals, aspirations, and passions. Our automated AI & ML-based investment research platform (Apart) helps us select investments that provide superior returns for our clients. - Savart's philosophy is to invest for outperformance in the long-term standing as an oasis of sanity in the rush towards trading and get-rich-quick schemes. In recent years, Savart portfolios have posted impressive returns while respecting our investors' preferences whether it is ESG, Sharia, Jain, Hindu, or Socially responsible investing. **Job Types**: Full-time, Permanent **Salary**: ₹8,677.60 - ₹70,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred) Application Question(s): - Are you willing to join immediately ? - Do you have working experience on "Portfolio Management System" ? - How many of experience do you have in Client handling ? **Experience**: - total work: 1 year (required) Work Location: In person **Speak with the employer** +91 7386333751

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