Customer Success Executive

3 days ago


Peelamedu Coimbatore Tamil Nadu, India LogBase Technologies LLP Full time

LogBase is a fast-growing startup that develops SaaS products for the e-commerce industry, serving over 30,000 customers worldwide. We are seeking a Customer Success Executive to join our team and work closely with clients across the globe.

**Responsibilities**:
Understand clients' business requirements and provide tailored solutions to meet their needs.

Troubleshoot and resolve issues related to our products, escalating to technical teams when necessary. Proactively identify opportunities for upselling or cross-selling our products to clients to drive revenue growth.

**Qualifications**:
**Strong communication skills, both written and verbal, with the ability to effectively communicate with clients at all levels. Analytical mindset with the ability to understand client's business requirements and provide effective solutions.**

Pay: ₹300,000.00 - ₹420,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance

Schedule:

- Evening shift
- Night shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- In 100 words tell us why you are suitable for this position.

**Education**:

- Diploma (required)

**Language**:

- English (Good written, grammar, and verbal skills required) (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person



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