Sales Coordinator

7 hours ago

Kolkata West Bengal, India Chemtex Speciality Limited Full time

**Job Summary**:
**Key Responsibilities**:

- Order Management: Collaborate with sales, warehouse, and finance teams to ensure seamless order processing and timely payments.

- Sales Order Processing: Generate sales orders based on quotes and PIs, working closely with the sales team to facilitate inbound enquiries.

- Logistics Coordination: Manage international shipments from order placement to delivery, coordinating with logistics partners and clients.

- Documentation: Verify and prepare export documentation, including invoices, packing lists, certificates of origin, COA, and shipping instructions.

- Shipment Monitoring: Track shipments to ensure on-time delivery, updating clients regularly on status.

- Record Keeping: Maintain accurate records of export transactions and prepare regular reports on enquiry follow-ups.

- Project Support: Assist sales executives with export-related projects, providing support as needed.

- Client Relationship Management: Handle queries and resolve complaints from international clients professionally, fostering strong relationships.

**Core Objectives**:

- Ensure efficient order processing and timely delivery

- Maintain high levels of customer satisfaction through effective communication and issue resolution

- Collaborate with internal teams to drive export growth and success

- Strong knowledge of international shipping procedures and documentation.(preferred)

- Familiarity with Incoterms, customs regulations, and trade compliance.(preferred)

- Proficient in MS Office and experience with ERP systems (SAP,Zoho) is an advantage.

- Excellent communication and interpersonal skills.

- Ability to multitask, prioritize, and work under pressure.

- Attention to detail and strong organizational skills.

- Fluency in English; additional language skills are a plus.

**Requirements**:
**Qualifications and Skills**:

- Bachelor’s degree

- Proven experience (1-2 years) in export operations,(preferred )

- Strong knowledge of international shipping procedures and docPF

**Benefits**:

- PF and ESIC

- Paid Leaves

**Job Information**:
Date Opened
- 11/12/2025

Job Type
- Full time

Industry
- Chemicals

Work Experience
- 1-3 years

Salary
- 0 - 2.4 Lac

City
- Kolkata

State/Province
- West Bengal

Country
- India

Zip/Postal Code
- 700046

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