Customer Service Executive

6 days ago

Surat, India G3+ Fashion Full time

From 1 to 2 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Surat**Job Description**:
**Roles and Responsibilities**- Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion- Other Requirements :- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off between Monday to Friday only (As Saturday & Sunday will remain as working day)Roles and Responsibilities
- Role:_Customer Service
- Salary:_ Not Disclosed by Recruiter
- Industry:_Retail
- Functional Area_Customer Success, Service & Operations
- Role Category_Customer Success, Service & Operations - Other
- Employment Type:_Full Time, Permanent
- Key Skills
- customer servicecustomer carecommunication skillCRMcustomer support

Education
- UG:_Any Graduate

**Company Profile**:
K S Trading
- The G3+ Fashion Story- Read our timeline below, to review our whole story from the first step and store to this Magnificent online portal which now has over 10,000+ products not only in our expertised category of Indian ethnic wear but also top western brands of apparels known worldwide for all.- Company Info
- Recruiter Name:_Hr Department
- Contact Company:_K S Trading
- Telephone:_9328999830

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