
Customer Support Executive
8 hours ago
**Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service.
- **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving complaints, and handling requests.
- **Creating Policies and Procedures**: Develop and implement standardized policies and procedures to maintain consistent service quality.
- **Planning Training and Standardization**: Arrange training sessions for team members to enhance their skills and ensure uniform service delivery.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
Work Location: In person
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