
Front Office Supervisor
21 hours ago
We are seeking a friendly, professional, and organised Hotel supervisor/ Front office supervisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a passion for providing excellent customer service.
**Responsibilities**:
- Greet guests warmly and ensure a smooth check-in and check-out process.
- Handle guest inquiries, requests, and complaints in a courteous and efficient manner.
- Maintain an up-to-date knowledge of room availability, rates, and services.
- Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
- Ensure the hotel lobby and reception area are tidy and welcoming at all times.
- Assist with administrative tasks such as managing guest records.
- Maintain a high level of professionalism and confidentiality.
**Requirements**:
- Previous experience in hotel or hospitality industry preferred, but not compulsory.
- Strong communication (English) and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in hotel management software and online booking platforms.
- Ability to remain calm and composed in stressful situations.
- Friendly and approachable demeanor with a passion for guest satisfaction.
Join our team and play an integral role in delivering exceptional guest experiences
**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Freelance, Volunteer
Pay: ₹6,000.00 - ₹12,000.00 per month
Expected hours: 50 per week
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 17/06/2025
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