Front Office Supervisor/Duty Manager

4 days ago


Puducherry, India THE PROMENADE Full time

Job Description

  • To help and assist the Front Office Manager in organising and running the department
  • To be warm, friendly and courteous to guests
  • To achieve optimum sale of rooms through proper yield management
  • To make and monitor the duty roster of the departmental staff
  • To supervise the reception counter
  • To check all VIP rooms
  • To deputize for the front office manager in his absence or whenever required to do so
  • To initiate action on all mail coming into the department
  • To initiate action on all group bookings and block rooms in the reservation register
  • To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure
  • To follow up with the local travel agent for requirements of a group before their arrival
  • To maintain appropriate guest history records
  • To greet guests on arrival and provide timely assistance at check-in
  • To advise the general manager of all VIP arrivals and also to escort all VIP's to their rooms
  • To report on a weekly basis, all views, suggestions/ comments of guests' met
  • To assist guests immediately if they have any problems with the services provided by the Hotel

Job Types: Full-time, Permanent

Pay: ₹25, ₹28,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance

Application Question(s):

  • Willing to work in break shift

Work Location: In person



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