
Salesforce Administrator
7 days ago
We are hiring "**Salesforce Administrator**" for a product-based company and they are into leading live video commerce platform.
**Role: Salesforce Administrator**
**Experience: 3 to 5 years**
**Mode of work: Remote**
**Shift timing: 3PM to 12 AM**
**Skills: salesforce tools, Dataloader, workbench**
**In this role you will**
- Handle basic administrative functions including user maintenance
(creation/deactivation, roles, profiles, sharing rules, permissions), modification of
page layouts, generating/updating reports and dashboards, creation of new fields,
and other routine tasks.
- Automate processes using Salesforce tools such as flows, validation rules, process
builder, and approval processes.
- Resolve day-to-day user support tickets.
- Assess issues and provide recommendations for short
- and long-term resolutions.
- Plan ahead for upgrades, seasonal releases, salesforce roadmap features, and
long-term projects.
- Gather detailed requests from stakeholders, outline plan and determine completion
timeline, receive organizational approval, and implement requests.
- Manage Salesforce integrations with 3rd party vendors, including implementation,
resolution of errors, and administrative maintenance.
- Provide written and/or screen recorded documentation as well as training for
customizations.
**If you’re right for this role you**
- At least 3-5 years of experience with Salesforce administration (including managing
users; creating and maintaining flows; building reports, dashboards, resolving
errors, etc.)
- Familiarity with external Salesforce tools such as DataLoader, VS Code, and
WorkBench (or similar)
- Salesforce Administrator certification
- Exceptional ability to create and edit custom automation logic
- Expertise in the best practices for Salesforce security, architecture, and data integrity
- Self-starting, team player attributes with demonstrated ability to meet deadlines and
prioritize simultaneous requests
- Dynamic creative, analytical, and problem-solving skills
- Strong ability to communicate effectively verbally and in writing with all levels of the
organization
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