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Fulfillment Associate
2 weeks ago
About the Role:
As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.
**Responsibilities**:
- Accurately enter orders into the system.
- Perform order administration tasks.
- Assist with preparing packages for shipment.
- Coordinate with third-party vendors for order fulfillment.
- Support inventory checks and report any discrepancies.
- Maintain operational documents and records.
- Assist in demand planning under supervision.
- Ensure customer service standards are met.
- Respond to basic customer inquiries.
- Help with general administrative duties as needed.
**Skills**:
- Order Entry Systems: Proficiency in using order entry software.
- Attention to Detail: Ability to maintain accuracy in order processing.
- Customer Service: Basic understanding of customer service principles.
- Communication: Effective verbal and written communication skills.
- Time Management: Ability to manage time and prioritize tasks.
- Team Collaboration: Willingness to work collaboratively with team members.
- Basic Inventory Management: Understanding of inventory checks and reporting.
- Documentation: Ability to maintain and organize operational documents.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
