Receptionist/administration - College

1 day ago

Lucknow Uttar Pradesh, India Techno Group of Institutions Lucknow Full time

**Position**: Receptionist
**Location**: Techno Group of Institutions, Lucknow
**Department**: Administration
**Reports To**: Office Manager / Administrative Head

**Job Summary**:
**Key Responsibilities**:

- **Front Desk Operations**:

- Greet and welcome visitors, students, and faculty members in a professional and friendly manner.
- Direct visitors and students to the appropriate departments or personnel.
- Answer, screen, and forward incoming phone calls while providing accurate information.
- Maintain a clean and organized front desk area.
- **Administrative Support**:

- Handle incoming and outgoing mail, packages, and other correspondences.
- Schedule appointments and maintain office calendars.
- Assist in the preparation of meeting rooms for internal and external meetings.
- Perform data entry and filing of administrative documents.
- **Customer Service**:

- Provide students and visitors with information about the institution’s programs, services, and facilities.
- Handle student queries, complaints, and feedback in a professional manner.
- **Collaboration**:

- Work closely with faculty and staff to ensure smooth daily operations.
- Coordinate with different departments for scheduling appointments, meetings, and events.
- Assist with other administrative tasks and duties as needed.

**Qualifications**:

- **Education**: Minimum of a high school diploma; a degree or relevant qualification in administration or related field is a plus.
- **Experience**: Previous experience in a receptionist or customer service role is preferred, especially in an educational setting.
- **Skills**:

- Excellent communication skills, both verbal and written.
- Strong interpersonal and organizational abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to handle multitasking and work under pressure.
- Knowledge of office management systems and procedures is an advantage.
- **Personal Attributes**:

- Professional appearance and demeanor.
- Friendly, approachable, and service-oriented.
- Detail-oriented with strong time management skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Receptionist: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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