Administrative Assistant/receptionist

5 days ago

Lucknow Uttar Pradesh, India Pushker Badri Sarraf Full time

**Location**: [Mahanagar Gol Market Lucknow]

**Job Type**: Full-Time
**Reporting To**: Showroom Manager

**About Us**:
Pushker Badri Sarraf is a premium jewellery showroom known for our exquisite collection of gold, diamond, and gemstone jewellery. We pride ourselves on exceptional customer service, craftsmanship, and creating unforgettable shopping experiences. We are seeking a warm, polished, and professional **Receptionist** to be the welcoming face of our brand.

**Job Summary**:
As the Receptionist, you will be the first point of contact for customers visiting our showroom. Your role is crucial in creating a positive first impression and ensuring smooth front-desk operations. You will greet clients, manage appointments, handle incoming calls, and support the sales team with administrative tasks.

**Key Responsibilities**:

- Greet and welcome walk-in customers in a warm and courteous manner.
- Answer and route incoming phone calls promptly and professionally.
- Maintain the reception area to ensure it is clean, tidy, and presentable at all times.
- Assist customers with general inquiries and guide them to the appropriate sales personnel.
- Schedule and confirm customer appointments.
- Maintain visitor logs and monitor showroom entry for security purposes.
- Coordinate with showroom staff to ensure seamless customer service.
- Manage incoming and outgoing couriers and deliveries.
- Provide refreshments to guests when required.

**Qualifications & Skills**:

- High school diploma or equivalent; additional certification in administration or hospitality is a plus.
- Prior experience as a receptionist or in customer service, preferably in retail or luxury environment.
- Excellent verbal and written communication skills.
- Polished appearance with a professional demeanor.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to multitask and stay organized in a fast-paced environment.
- Strong interpersonal skills and customer-focused attitude.
- Basic understanding of jewellery products is an added advantage.
- **Work Schedule**:
6 days/week, 11:00 AM to 8:30 PM

**Why Join Us?**
- Work in a luxury and customer-centric environment.
- Be part of a trusted brand with a legacy of elegance and excellence.
- Opportunities for training and career growth within the showroom team.

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹9,642.33 - ₹15,569.26 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Work Location: In person

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