Client Relationship Executive

3 days ago

Nashik Maharashtra, India Ampcus Tech Pvt Ltd Full time

**Client Relationship Executive**

**Location**: Nashik
**Shift**: Night Shift

**About the Role**:
We are seeking a skilled and proactive Client Relationship Executive to join our team in Nashik. In this role, you will be responsible for fostering strong client relationships, delivering exceptional service, and ensuring client satisfaction. If you are an effective communicator with a passion for customer-centric solutions and are comfortable working night shifts, we encourage you to apply.

**Key Responsibilities**:

- Build and maintain strong, long-term relationships with clients to drive satisfaction and loyalty.
- Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requirements.
- Provide timely and effective solutions to enhance the client experience.
- Ensure all client interactions reflect the company's values and are handled with professionalism.
- Collaborate with internal teams to ensure seamless service delivery and resolve client issues efficiently.
- Maintain accurate and up-to-date client records within our CRM system.
- Manage client feedback and ensure prompt follow-up to maintain a high standard of customer satisfaction.

**What We Require**:

- **Exceptional Communication Skills**: Strong verbal and written communication skills, with the ability to engage clients effectively.
- **Customer-Focused Approach**: A demonstrated ability to prioritize client needs and deliver high-quality service.
- **Night Shift Availability**: Willingness to work during night hours to support clients in different time zones.
- **Problem-Solving Abilities**: Proactive in identifying challenges and providing effective solutions.
- **Team-Oriented**: Ability to work collaboratively with colleagues to exceed client expectations.

Pay: ₹10,350.88 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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