Customer Service Assistant

1 week ago


Delhi, India Aries Care Consulting Full time

Key Responsibilities

1. Managing incoming calls and customer service inquiries.

2. Identifying and assessing customers' needs to achieve satisfaction.

3. Ensure 100% customer satisfaction and focus to increase renewal sales conversation rate.

4. Ticket Management, Escalation tracking and reporting

5. Generating sales leads that develop into new customers.

Desired Skills

1. 1-2 years of experience in inbound sales, customer relation and retention in the BPO industry.

2. Good written and verbal communication skills in English.

3. Proactive, confident and a self-motivated individual.

4. Ability to use blended process to retain customers.

**Salary**: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: On the road

**Speak with the employer**
+91 9880743005



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