Customer Service Assistant

1 day ago

Delhi Delhi, India JIMMY LUXURY RETAIL PRIVATE LIMITED Full time

**Key Responsibilities**:

- Make outbound calls to potential and to the customers to promote products and generate sales.
- Handle inbound sales inquiries and resolve customer queries efficiently.
- Assist customers with product selection, order placement, and after-sales support.
- Maintain a deep understanding of the product range to answer questions and offer relevant solutions.
- Identify and qualify sales opportunities through phone conversations.
- Work closely with the sales team to meet and exceed sales targets.
- Manage and update the customer database with accurate information on leads and sales activities.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Provide timely feedback to the management regarding customer concerns, competitive activity, and potential improvements.
- Collaborate with the e-commerce and marketing teams to drive promotional campaigns.

Pay: ₹11,352.46 - ₹26,546.78 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9266855415

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