Customer Service Assistant

1 day ago


Najafgarh Delhi Delhi, India RDR IMPEX PVT LTD Full time

**Key Responsibilities**:

- Resolve customer inquiries and issues promptly and professionally, ensuring complete satisfaction.
- Assist customers with product or service-related questions, concerns, and technical issues.
- Maintain accurate records of customer interactions and feedback in CRM systems.
- Escalate complex issues to the appropriate department or management when necessary.
- Track customer issues and follow up to ensure proper resolution.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Are you comfortable for Najafgarh Location (Indira Park)?
- What is your current Salary?

Work Location: In person

**Speak with the employer**
+91 8700489698



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