Relationship Executive

7 days ago

Gurugram Haryana, India Infyni Full time

We are seeking dynamic and detail-oriented professional to join our Onboarding and Relationship

Management team. The team is responsible for managing the end-to-end onboarding process for

instructors and ensuring seamless relationship management throughout their engagement. This role

requires excellent coordination, communication, and problem-solving skills to support both

instructors and organizational needs.

Key Responsibilities:
Onboarding Responsibilities

1. Instructor Sourcing and Screening:

- Identify and recruit qualified instructors from various platforms and professional

networks.
- Conduct initial screenings, interviews, and assessments to validate expertise and

suitability.

2. Documentation and Profile Creation:

- Ensure instructors provide complete and accurate documentation (e.g.,

certifications, experience).
- Build comprehensive instructor profiles for sharing with the sales team and for

internal databases.

3. System Management:

- Input and maintain instructor data in the ICMS (Instructor and Course Management

System).
- Monitor and resolve onboarding-related issues, including system bugs like auto
- approvals.

4. Training and Orientation:

- Facilitate orientation sessions to introduce instructors to company processes,

policies, and platforms.
- Provide training on using internal systems and maintaining communication

protocols.

Relationship Management Responsibilities

1. Instructor Engagement:

- Act as the primary point of contact for instructors, addressing queries and concerns.
- Build and maintain strong relationships to ensure instructor satisfaction and

retention.

2. Session Coordination and Support:

- Allocate sessions based on instructor availability and skill set while preventing over
- assignment.
- Monitor session feedback to ensure quality and address any issues proactively.

3. Feedback and Development:

- Collect and analyze instructor feedback for continuous improvement in services.
- Facilitate skill development initiatives and ensure instructors are aligned with

organizational standards.

Qualifications and Skills:
1. Education:

- Bachelor’s degree in Business Administration, Human Resources, or a related field.
- Advanced certifications in HR, relationship management, or relevant fields are a plus.

2. Experience:

- 1-3 years in onboarding, relationship management, or instructor coordination roles.
- Experience in the education or training industry is preferred.

3. Technical Skills:

- Proficiency in using CRM tools, instructor management platforms, and Microsoft

Office Suite.
- Familiarity with systems like ICMS or similar platforms is an advantage.

4. Interpersonal and Organizational Skills:

- Strong communication and problem-solving skills.
- Ability to manage multiple tasks, prioritize work, and meet deadlines efficiently.
- Attention to detail and ability to work collaboratively with cross-functional teams.

Pay: ₹10,901.71 - ₹34,174.41 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (required)
- Recruiting: 1 year (preferred)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 8800317227

  • Relationship Executive

    5 days ago

    Gurugram, Haryana, India Studio Materium Full time

    **Company Profile**: The Knowledge Center is a dedicated physical space designed exclusively for the architectural and design industry. Our mission is to address the everyday challenges faced by professionals and future professionals in architecture and design. We provide streamlined solutions by offering convenient access to all material samples and...

  • Client Relationship Executive

    7 days ago

    Gurugram, Haryana, India Heine Corporation (Bonhoeffer Machines) Full time

    **Job Title**: Customer Relationship Executive (India) **Location**: Gurgaon sector 19 **Job Type**: Full-Time **About Us**: Bonhoeffer Machines is a leading provider of agricultural machinery, expanding its presence in India. With a new Power Tillers Division and a global vision, we aim to strengthen our customer engagement and service excellence in the...

  • Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India yutrp Full time

    **At Yutrp, we take pride in offering a vast network of travel options, spanning across more than 20 domestic sectors and over 10 international sectors. Our commitment to excellence drives us to continuously expand our offerings, with 100+ new sectors already in the pipeline. With a user-friendly interface and cutting-edge technology, our platform empowers...

  • Cutomer Relationship Executive

    7 days ago

    Gurugram, Haryana, India One Point One Solutions Ltd Full time

    Cutomer Relationship Executive Job Description: - Communication skills excellent. - Experience sales (Inside sales) - Minimum HSC - Communication skills excellent. - Fresher and experienced both can apply - Day shift - Sunday fixed off - Inbound calling - Solving the customer quires - Customer care executive - Solving customer queries related to...

  • Client Relationship Executive

    5 days ago

    Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **About the Role** We are looking for a **Client Relationship Executive** to build and maintain strong client relationships through regular communication, service excellence, and issue resolution. This is a great opportunity for **fresh graduates and postgraduates** who are eager to start their career in client servicing, communication, and business...

  • Customer Relationship Executive

    1 week ago

    Gurugram, Haryana, India jcbl accessories Full time

    CRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key...

  • Customer Relationship Executive

    5 days ago

    Gurugram, Haryana, India Himgiri Automobiles Pvt. Ltd Full time

    We are seeking for a Customer Relationship Executive (Service) for managing customer interactions and ensuring high levels of satisfaction. This role involves assisting customers with inquiries, resolving issues, and supporting the service team to enhance the overall customer experience. **Key Responsibilities**: **Customer Engagement**: Serve as the...

  • Relationship Officer

    7 days ago

    Gurugram, Haryana, India Sumridhi.in Full time

    The Relationship Officer for Direct Distribution will be responsible for developing and implementing direct sales strategies to achieve company sales targets. This role involves managing and supporting the distribution of life insurance products through direct sales channel. Additionally, the executive will be responsible for managing relationship with...

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India VCQRU : We Secure You Full time

    **Job Title: Client Success Executive - IT Solutions (3-5 Years Experience)** **Location: Gurgaon, sec 74ADepartment** **Job Summary**: **Key Responsibilities**: - Manage the complete client lifecycle: onboarding, project execution, delivery, and post-delivery support. - Serve as the primary point of contact for clients, ensuring timely and effective...

  • Fresher - Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India IJRDO Journal Full time

    **Position Title**: Client Relationship Executive **Location**: Gurugram and Panchkula **Reporting To**: Department Head **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly....