Executive-email & Chat Support
2 weeks ago
Respond to customer inquiries and resolving their issues through chat conversations
- Provide accurate and detailed information about products, services, and policies
- Guide customers through the purchasing process and recommending appropriate products or services
- Escalate complex or unresolved issues to the appropriate department or supervisor
- Maintain a high level of professionalism and customer service while interacting with customers
- Ensure customer satisfaction by addressing their needs and concerns
- Keep accurate records of customer interactions
- Adhere to company policies, guidelines, and procedures
- Stay updated with product knowledge and industry trends
- Assist with other administrative tasks as needed
**Salary**: Up to ₹15,000.00 per month
Schedule:
- Day shift
- Rotational shift
- Weekend availability
Work Location: In person
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